Privacy Policy – House Cleaning Solution
Effective Date: January 30, 2025
1. Introduction
This Privacy Policy (“Policy”) explains how House Cleaning Solution (“we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you interact with us through our website or services. This policy applies exclusively to House Cleaning Solution and not to third-party websites or services.
2. What Information We Collect and Why
We may collect the following types of information:
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Identifiers (e.g., name, phone number, email, address) – to contact and serve you.
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Service Records – details of cleaning appointments, preferences, and payments.
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Online Behavior – browsing activity and device data, to improve user experience.
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Communication Content – messages or reviews you send us, to provide support or follow-up.
We collect this data to:
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Process service requests and payments
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Communicate with you about your appointments
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Improve and personalize our services
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Ensure website functionality and safety
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Comply with legal requirements
3. How We Collect This Information
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Directly from you (via forms, chat, phone calls, or emails)
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Automatically (through cookies and analytics tools)
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From third-party providers (e.g., scheduling or payment processors)
4. How We Share Your Information
We may share information with:
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Service providers (such as payment platforms and customer support tools)
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Legal authorities, when required
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Marketing platforms, only if consented
We do not sell or rent your personal information.
5. Cookies and Tracking Technologies
We use cookies and analytics (like Google Analytics) to enhance site performance, understand behavior, and offer targeted advertising. You may opt out of tracking by adjusting your browser settings or visiting: aboutads.info/choices.
6. Your Choices and Controls
You can:
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Unsubscribe from marketing emails at any time
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Request to access, correct, or delete your personal data
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Limit certain data uses by contacting us
7. Data Security
We apply reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure, and online transmissions are at your own risk.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined here or as required by law.
9. Consumer Privacy Rights
Depending on your state of residence, you may have the right to:
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Access or delete your personal data
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Request correction of inaccurate information
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Opt out of data sharing for advertising purposes
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File an appeal if a request is denied
To exercise your rights, contact us at:
📧 support@housecleaningsolution.com
10. Additional Disclosures
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Children’s Privacy: Our services are not intended for individuals under 18.
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Third-Party Links: We are not responsible for the privacy practices of external websites linked from ours.
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Legal Jurisdiction: This Policy follows applicable U.S. federal and California state privacy laws.
11. Changes to This Policy
We may update this Privacy Policy as needed. The “Effective Date” above will always indicate the latest version. Your continued use of our services confirms your acceptance of the current policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧 Email: support@housecleaningsolution.com
📞 Phone: (925) 502-7804